Customer Service

DEMASLED® provides you with Tech Support by phone and emails. Our trained technicians can help you so you can start enjoying your new purchase, just call us at (786) 651-0368 You may also contact us by sending an email to


If you send an email to us during the weekend, or a holiday, please be assured that our customer service will respond to you on the next business day. We are committed to respond to your inquiry within 24 hours. Your satisfaction is important to us, and we appreciate your patience as well.

In addition, you can get answers to questions regarding your account, exchanges, returns and claims.


For more information, please check the following links:


DEMASLED Terms and Conditions (click here)

Shipping Policy (click here)

Return Policy (click here)

Warranty Policy (click here)

LED Wholesale (click here)

Builder Program (click here)


For more information just call us at (786) 651-0368, or send us an email to

Thank you for shopping with us!


We reserve the right to change the terms of this policy.

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from 9 a.m. to 6 p.m.